Privacy Policy
Last updated: [18/3/26]
Clinique de Monsieur (“we”, “our”, or “the Platform”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
Clinique de Monsieur, Athens, Greece
Email: info@cliniquedemonsieur.com
Clinique de Monsieur operates as a platform providing information, coordination, and connection with independent medical professionals and clinics.
2. Nature of Services
Clinique de Monsieur does not directly provide medical treatments or healthcare services. It acts solely as an intermediary platform connecting users with qualified doctors and clinics and facilitating communication, consultation requests, and coordination. All medical services are provided by independent licensed healthcare professionals.
3. Personal Data We Collect
We may collect contact information such as your full name, email address, and phone number. We may also collect consultation-related information such as photos (e.g. scalp, hair, beard) and general details related to your request. This information is not used to provide medical diagnosis but to facilitate evaluation by qualified professionals. Additionally, we collect technical data such as IP address, browser type, device information, and website usage data through cookies.
4. How We Collect Your Data
We collect data through website contact forms, email communication, messaging applications such as WhatsApp, and cookies or analytics tools.
5. Purpose of Processing
Your personal data is processed to connect you with appropriate clinics or doctors, facilitate consultation requests and evaluations, provide information about available services, improve website performance and user experience, and comply with legal obligations.
6. Legal Basis (GDPR)
We process your data based on your consent (Art. 6(1)(a), Art. 9(2)(a)), pre-contractual steps (Art. 6(1)(b)), legitimate interest (Art. 6(1)(f)), and legal obligations (Art. 6(1)(c)).
7. Sharing of Data
We may share your data with partner clinics and licensed doctors for evaluation purposes, as well as with service providers such as hosting, CRM, and marketing tools, and with authorities when legally required. All partners are expected to comply with GDPR.
8. International Data Transfers
Where data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes described above. Contact and inquiry data are retained for up to 24 months from your last interaction. Consultation-related information, including photos, is retained for up to 24 months unless you request earlier deletion. Marketing-related data is retained until you withdraw your consent. You may request deletion of your data at any time by contacting us at info@cliniquedemonsieur.com.
10. Your Rights
Under GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise your rights, contact info@cliniquedemonsieur.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
11. Data Security
We implement appropriate technical and organizational measures to protect your data, including secure hosting, controlled access, and encryption where applicable.
12. Cookies
We use cookies to ensure website functionality, analyze traffic, and improve user experience. You can manage cookie preferences through your browser settings.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Disclaimer
Clinique de Monsieur does not provide medical advice, diagnosis, or treatment. Any medical information or evaluation is provided exclusively by independent licensed professionals.
15. Updates
We may update this Privacy Policy from time to time. Changes will be published on this page.
16. Contact
For any privacy-related inquiries, please contact:
info@cliniquedemonsieur.com